WC Whatsapp – Integrate Whatsapp with WooCommerce
The WC WhatsApp Plugin seamlessly integrates the WhatsApp Business API with your WooCommerce store, harnessing the power of WhatsApp for enhanced customer communication.
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WC WhatsApp Plugin -WhatsApp Business API Integration for WooCommerce
The WC WhatsApp Plugin integrates WhatsApp Business API with WooCommerce, enabling order notifications to be efficiently sent to customers, and enhancing communication and customer experience. With both free and premium versions available, this plugin provides a range of features to suit your specific needs.
Free Version Features:
Default Notification Support – The plugin supports all default notifications of WooCommerce, including new orders, order processing, payment completion, and order status updates. These notifications can be sent directly to customers via WhatsApp, providing real-time updates.
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Premium Version Features:
- Send default order alerts and reminders through WhatsApp- The plugin supports all default notifications of WooCommerce, including new orders, order processing, payment completion, and order status updates. These notifications can be sent directly to customers via WhatsApp, providing real-time updates.
- Enable two-way messaging with customers- You can send and receive messages via WhatsApp, allowing for interactive conversations between businesses and customers.
- Send template messages for more personalized communication- WhatsApp has specific guidelines for business messaging, including the use of pre-approved templates for notifications.
WC Whatsapp Benefits:
- Improved Customer Communication: By integrating WhatsApp with your WooCommerce store, you can enhance your customer communication. WhatsApp is a popular messaging platform, and many customers prefer using it for inquiries and support. The plugin allows you to send order notifications and engage in two-way conversations, making it easier for customers to reach out and receive real-time updates on their orders.
- Real-Time Updates: The plugin enables you to send real-time order notifications to customers through WhatsApp. This can include notifications for new orders, order processing, payment completion, and order status updates. Providing timely updates can improve the overall customer experience and reduce uncertainty about order status.
- Personalized Messaging: The premium version of the plugin allows businesses to send personalized template messages while adhering to WhatsApp’s business messaging rules. This enables businesses to create a more tailored and engaging customer experience.
- Two-Way Messaging: With the premium version, you can engage in two-way messaging with customers. This interactive communication channel allows customers to ask questions, seek support, and provide feedback. It fosters better engagement and can lead to increased customer satisfaction.
- Efficient Customer Support: Using WhatsApp as a communication channel can streamline customer support. Customers can reach out with inquiries, issues, or feedback, and your team can respond directly through WhatsApp, making it easier to address customer needs.
- Cost-Efficient Communication: WhatsApp messages can be more cost-effective than traditional SMS or phone calls, making it an efficient way to communicate with customers, especially if you have an international customer base.
- Integration with WooCommerce: The plugin seamlessly integrates with your WooCommerce store, so you don’t have to switch between different systems to manage customer communication and order notifications.
WC Whatsapp Documentation