License & Support

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased extensions.

You will get updates and new features for a period of one year after the purchase date. In some cases, if you fail to purchase or renew the plugin after one year, you can still use the last updated version. You need a valid license key to avail premium support from our team.

 

Software updates

Updates are included for free for one year. If you have a valid and active license key, and your extension(s) support it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from the section “Orders” in your My Account page on our site.

 

Support services

Support for purchased extensions is given up to one year from the purchase date. If you wish to get support after one year, you must renew your license key, purchase Priority Support access, or purchase a new license for the extension plugin you wish to get support for.

Our products are created for WordPress, open-source software released under the GNU public license http://www.gnu.org/licenses/gpl.html. Therefore, any part of our products which constitute a derivative work of WordPress is also licensed under the GPL 3.0.