WC Messaging Pro

The WC Messaging Pro WordPress plugin integrates the WhatsApp Cloud Messaging API with WooCommerce. This WhatsApp WooCommerce plugin enables two-way communication between customers and businesses, allowing customers to seek support directly through WhatsApp. Additionally, WooCommerce WhatsApp plugin provides full-time support for any order-related queries or follow-ups, thus enhancing the overall customer experience. Moreover, this WooCommerce WhatsApp plugin sends automated free WooCommerce WhatsApp Order notifications for WooCommerce orders.It supports WooCommerce Blocked Checkout feature.

Current version: 2.1.7

Last updated: 7-Apr-2025

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WC Messaging Pro

The WC Messaging Pro integrates WhatsApp Business Cloud API into the WooCommerce store that will help to custom WhatsApp chat between the WooCommerce store owner and customer. This WooCommerce WhatsApp Cloud Messaging API  provides better customer communication. WC Messaging Pro the WordPress plugin for WhatsApp takes communication to the next level by supporting webhooks that are used to admin receive messages from customers sent through WhatsApp.

To use the WC Messaging WordPress plugin, you need a mobile number that is not associated with WhatsApp or WhatsApp Business on your mobile device. This number will be used exclusively for the WhatsApp Cloud API. You will still receive calls and SMS on this number, but it cannot be used with the WhatsApp mobile app. Facebook’s WhatsApp Cloud API restricts a mobile number to be used either with the mobile app or the cloud API, but not both. read more about phone number requirement in WhatsApp cloud api.

WC Messaging Pro-chat box
WC Messaging Pro-chat box

WhatsApp for WooCommerce facilitates Automatically send WooCommerce WhatsApp notifications for WooCommerce orders using the official WhatsApp Cloud APIs.

WC Messaging Pro consistently integrates with WooCommerce booking plugins, ensuring a straightforward and comprehensive booking experience for users. With its compatibility, users can enjoy the convenience of custom trigger buttons within WooCommerce, enhancing the ease of use and the effective WooCommerce bookings process. Whether managing appointments or reservations, etc…WC Messaging Pro offers a user-friendly solution that simplifies and optimizes the entire WooCommerce booking experience for customers.WhatsApp WooCommerce plugin enables administrators to promptly respond to customer inquiries with its quick reply feature, while also providing the capability to streamline WhatsApp message management by marking all messages as read for enhanced efficiency.

WC Messaging Pro offers Customized Widget Tab for WhatsApp messaging, packed with exciting features! With Click to Chat, effortlessly embed a link anywhere on your site, allowing customers to initiate direct WhatsApp conversations with your business. Alternatively, utilize our WhatsApp QR Code for instant connection – customers can scan and chat easily. Plus, activate the WhatsApp Chat Icon to display on your site, enabling direct communication with your admin. Customize labels, messages, and positions to suit your preferences. Simply use the shortcode [woom-chat-widget] to integrate the WhatsApp chat icon wherever needed on your site.

WC Messaging Pro - Customized Widget Tab
WC Messaging Pro – Customized Widget Tab

With both free and premium versions of WC Messaging –WhatsApp for WooCommerce available, this WooCommerce WhatsApp api plugin provides a range of features to suit your specific needs.

 Free Version Features:

  • Send WooCommerce WhatsApp order notification: Automatically send WhatsApp notifications for WooCommerce orders using the official WhatsApp Cloud APIs using the official WhatsApp Cloud APIs.You can automate WooCommerce WhatsApp order notifications for various statuses, including pending payment, processing, on hold, completed, cancelled, refunded, failed, and draft.
  • Custom trigger buttons  –  custom trigger buttons on the WooCommerce order details page, enabling admins to send custom pre-defined message templates to customers with just a click.
  • Abandoned Cart Recovery: Enable automated messages to recover lost sales directly from the WC Messaging Chat Dashboard.
  • Sending template messages separately to admins and customers: This feature allows sending separate template messages to admins and customers, ensuring targeted communication. You can assign different templates of your choice for each group, catering to their specific needs.
WhatsApp business api WooCommerce  Download Free

WC Messaging Pro Version Features:

  • All Features of the free version – WhatsApp WooCommerce integration premium version contains all features of  WC Messaging free version
  • Enable two-way messaging with customers- You can send and receive messages via WhatsApp, allowing for interactive conversations between businesses and customers. Using webhook admin receives messages from customers sent through WhatsApp.
  • Customized Widget  :  WC Messaging Pro provides multiple widgets for starting WhatsApp chats from users.
    • Click to Chat: Simply put, we provide you with a link. You can place this link anywhere you like, and customers can click on it to start chatting with your business directly.
    •  WhatsApp QR Code: We offer a QR code that, when scanned, connects customers directly to your business chat on WhatsApp. It’s as easy as scanning and chatting!
    • WhatsApp Chat Icon: Simply enable it, and an icon will appear on your site. When clicked, customers can chat directly with your admin. Customize the label, message, and position to your liking.
    • Shortcode : Use the shortcode [woom-chat-widget] to show the WhatsApp chat icon wherever you want on your site.

NOTE: To use any chat widget options make sure to provide your WhatsApp number on wc messaging settings page

  • Compatibility with WooCommerce Booking Plugins: Seamlessly integrate with WooCommerce booking plugins for a comprehensive booking solution
  • Quick Reply: WC Messaging Pro introduces a quick reply feature, enabling administrators to promptly respond to customer inquiries.
  • Mark as Read: This WhatsApp WooCommerce plugin provides administrators with the capability to mark all WhatsApp messages as read, streamlining message management for enhanced efficiency.
  • New Contact Addition from Chat Screen:  You can now add new WhatsApp contacts directly from the chat screen and start WhatsApp conversations seamlessly.
  • 24-Hour Messaging Window Timer: Implemented a timer feature to efficiently track the 24-hour window for customer interactions, ensuring timely management of message limits.
  • Quick Note Feature: Added a quick note functionality, enabling you to create and manage notes during conversations for enhanced context and smoother follow-up.
  • Message Templates: Implemented customizable message templates, helping to streamline responses and ensure consistent communication while saving time.
  • Dedicated Chat Menu:  Launched a standalone chat menu, giving you direct access to chat features and settings through a separate navigation section.
  • WhatsApp Interactive Flows: Seamlessly manage multi-screen interactions, guiding customers through step-by-step processes via the chat interface.
  • Document Send/Receive: Effortlessly share and receive documents through the WC Messaging Chat Dashboard for smoother communication.

WC Messaging Pro – WhatsApp for WooCommerce Benefits:

  • WhatsApp Cloud API Integration: Utilizes WhatsApp Cloud API for efficient and reliable communication.
  • Improved Customer Communication: By integrating WooCommerce WhatsApp API with your WooCommerce store, you can enhance your customer communication. WhatsApp is a popular messaging platform, and many customers prefer using it for inquiries and support. The WhatsApp woocommerce integration plugin allows you to send WooCommerce order notifications and engage in two-way conversations, making it easier for customers to reach out and receive real-time updates on their orders.
  • Real-Time WooCommerce WhatsApp order notification  Updates: The wc messaging – WhatsApp for WooCommerce plugin enables you to send real-time woocommerce order notifications to customers through WhatsApp. This can include notifications for new WooCommerce orders, order processing, payment completion, and order status updates. Providing timely updates can improve the overall customer experience and reduce uncertainty about WooCommerce order status.
  • Personalized Messaging: The premium version of the WooCommerce WhatsApp plugin allows businesses to send personalized template messages while adhering to WhatsApp’s business messaging rules. This enables businesses to create a more tailored and engaging customer experience.
  • Two-Way Messaging: With the premium version of the WooCommerce WhatsApp plugin, you can engage in two-way messaging with customers. This interactive communication channel allows customers to ask questions, seek support, and provide feedback. It fosters better engagement and can lead to increased customer satisfaction. Webhook can be used to admin can receive messages from customers sent through whatsapp
  • Efficient Customer Support: In two ways of communication customers get support in their needs.
  • Cost-Efficient Communication: WhatsApp messages can be more cost-effective than traditional SMS or phone calls, making it an efficient way to communicate with customers, especially if you have an international customer base.
  • Enable direct communication through WhatsApp- Engage customers with their preferred messaging platform, addressing their queries, offering support, and building stronger customer relationships. This WooCommerce WhatsApp plugin enhances overall customer communication for a more connected and responsive interaction.
  • Ease of use: The WC Messaging plugin is user-friendly, offering an intuitive and easy-to-use interface.
  • Flexibility and Scalability: The WC Messaging plugin boasts both scalability and flexibility, allowing businesses to adapt and grow effectively.
  • WhatsApp Integration with WooCommerce: The WC Messaging plugin seamlessly integrates with your WooCommerce store, so you don’t have to switch between different systems to manage customer communication and WooCommerce order notifications.
  • High-level security – this WooCommerce WhatsApp plugin allows high-level security.

WC Messaging Pro Documentation

 

Disclaimer: All trademarks, logos, and brand names mentioned in this plugin are the property of their respective owners. This plugin is not affiliated with or endorsed by WhatsApp or any of its affiliates.

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11 reviews for WC Messaging Pro

  1. Eloise Edward –

    Highly recommend the WC Messaging Pro Plugin. It performs exactly as expected, and the support staff is quick to respond and resolves issues promptly.

  2. James Mae –

    5 stars! Plugin works perfectly, and the support is excellent—quick and friendly. Well done!

  3. Colton Westley –

    Outstanding plugin! Fantastic service and responsive support. Initially had doubts about the plugin, but it works like a charm. So impressed!

  4. Gill –

    Excellent plugin and amazing support!

  5. Hawkesworth –

    It is a solid choice for businesses looking to enhance customer engagement through WhatsApp.

  6. Kingswell Westwood –

    I love how easy it is to use WC Messaging Pro

  7. Mike Janson –

    We were looking for a plugin to send order notifications to our customers and came across WC Messaging in the WordPress directory. It works exactly as advertised! We decided to upgrade to the pro version, and it has proven to be a solid choice. The interface is user-friendly, and we especially appreciate the chat feature for customer support. Highly recommend!

  8. C. E. Thornbury –

    WC Messaging Pro has transformed how we handle customer interactions. The ability to send message templates directly from the dashboard saves a lot of time, and the label filtering for customers is a game-changer for managing our client base!

  9. Stratton A J –

    constantly improving with new updates. Version 2.0.2 brought some fantastic features like customer labels and improved filtering options. The support team is always quick to help with any questions.

  10. Habtamu –

    Good

  11. Hekmatullah Azimi –

    Good

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2.1.7 - 07 APR 2025

  • New: Added initial chat notification option to template configurations.
  • New: Products can be sent from the list and should be configured in the settings/catalogs.
  • Improvement: Compatible with WooCommerce 9.7

2.1.6 - 19 FEB 2025

  • New: Added an option to mask phone numbers and email in the "Advanced" tab of WC Messaging settings. When enabled, these details will appear masked in the Wc Messaging dashboard profile section
  • New: Chat widget size can now be adjusted in the widget settings
  • Improvement: Chat widget size can be adjusted separately for mobile and desktop
  • Improvement: The WhatsApp user role has no login access and no permissions

2.1.5 - 13 FEB 2025

  • New: Added an "Advanced" tab in the WC Messaging settings
  • New: Ability to send product links directly from the WC Messaging dashboard. More features to send products will be added in future updates
  • Improvement: The Advanced settings tab now allows users to set how many days chat history, orders, and customer records should be retained. This helps in keeping longer chat histories for better tracking and reference
  • Improvement: Minor fixes applied to webhook verification for better stability and accuracy
  • Improvement: Compatible with WooCommerce 9.6

2.1.4 - 16 JAN 2025

  • Improvement: Minor fixes
  • Improvement: The Template Settings page has been enhanced with dedicated options for configuring admin and customer notifications
  • New: Template message notifications can now be sent separately to admins and customers, enabling more targeted communication

2.1.3 - 10 JAN 2025

  • Fix: Addressed issues in Abandoned Cart Messages functionality
  • Fix: Fixed problems with Facebook verification keys
  • Improvement: Upgraded the display for text-only templates and numbered variable templates
  • New: Introduced country flags in the profile section to identify chat origins in the Recent Chats section
  • New: Added a refresh icon in the individual chat section to reload chats and fetch new messages instantly

2.1.2 - 07 JAN 2025

  • Fix: Resolved issues with displaying template messages
  • Improvement: Enhanced the display for text-only templates in the template settings to avoid confusion.
  • Improvement: Enhanced user experience by optimizing the chat-widget display time and introducing a delayed option, ensuring it appears at the right moment for better user engagement without disrupting their browsing.

2.1.1 - 30 DEC 2024

  • Fix: Automatic Update checker plugin updated.

2.1.0 - 26 DEC 2024

  • Fix: Minor fixes.
  • New: Support for sending interactive WhatsApp flows for multi-screen experiences.
  • New: Ability to send and receive document attachments via WC Mssaging chat dashboard.
  • New: Abandoned cart recovery feature to re-engage potential customers.
  • Improvement: Compatible with WooCommerce 9.5.

2.0.4 - 14 NOV 2024

  • Fix: Minor fixes.
  • Fix: Fixing the icon button visibility issues.
  • Improvement: Compatible with WooCommerce 9.4.
  • Improvement: Compatible with WordPress 6.7.

2.0.3 - 24 OCT 2024

  • Fix: Fixes internal-note API
  • Fix: Unread message count now correctly decreases when all messages are marked as read or a new message is sent.
  • Fix: Resolved minor issues in the new contact API for more reliable contact creation
  • Add: Introduced "Mark All as Read" option, integrated with the updated framework
  • Improvement: Compatible with WooCommerce 9.3

2.0.2 - 03 OCT 2024

  • Fix: User interface issues fixed in RecentChats section
  • Fix: Pagination issues where fixed
  • Fix: Fixed the Orders and Customers tab to display entries limited to the last 24 hours.
  • Add: Added an unread message count in the Recent Chats section to allow users to access the latest unread messages efficiently.
  • Add: Added the ability to assign tags to each user
  • Add: Implemented a filter option to sort users by tags
  • Add: Added code filters to set custom day limits for Recent Chats, Orders, and Customers

2.0.1 - 06 SEP 2024

  • Fix: new-contact api error fixed
  • Add: Added security enhancement by replaced consumer key and secret with nonce authentication.

2.0.0 - 05 SEP 2024

  • Framework Migration: Migrated the plugin from Angular to React for improved performance and maintainability.

  • UI Overhaul: Completely redesigned the user interface for a modern look and enhanced user experience.

  • New Contact Addition from Chat Screen: You can now add new WhatsApp contacts directly from the chat screen and start conversations seamlessly.

  • 24-Hour Window Timer: Added a timer feature to manage the 24-hour messaging window period effectively, helping you keep track of time limits for customer interactions.

  • Quick Note Option: Introduced a quick note feature, allowing you to add and manage notes during conversations for improved context and follow-up.

  • Message Templates: Enabled the use of customizable message templates to streamline and standardize responses, saving time and ensuring consistency in communication.

  • Security Enhancements: Addressed and fixed numerous security issues to enhance the plugin’s overall security and protect user data.

  • Code Clean-Up: Refactored and cleaned up the codebase to comply with WordPress coding standards, improving maintainability and performance.

  • Standalone Chat Menu: Introduced a standalone menu for chat, providing easy access to chat features and settings from a dedicated navigation section.

  • Improvement: Compatible with WooCommerce 9.2

1.2.7 - 17 JUL 2024

  • Improvement: Compatible with WordPress 6.6
  • Improvement: Compatible with WooCommerce 9.1

1.2.6 - 15 JUN 2024

  • Improvement: Trigger button should feel like clicked
  • Improvement: Added WC Messaging widget on dashboard
  • Improvement: Added support tab on setting page
  • Improvement: Added support for HPOS
  • Fix: removed issues while activating without WooCommerce

1.2.5 - 29 MAY 2024

  • Improvement: Make links in chat messages clickable
  • Improvement: Enhance chat search accuracy using order ID or phone number
  • Fix: Verify that messages are being received by the correct phone number specified in the settings
  • Improvement: Compatible with WooCommerce 8.9

1.2.4 - 08 APR 2024

  • Fix: Memory exhausted for large site issue on recent chat api is fixed

1.2.3 - 06 APR 2024

  • Improvement: The chat page's active order becomes a link to the order detail page
  • Improvement: Shift/enter functionality for new line is added
  • Improvement: Order status label added on quick chat window
  • Improvement: Link messages are highlighted in a chat message
  • Improvement: Compatible with Wordpress 6.5

1.2.2 - 30 MAR 2024

  • Fix: Minor fixes

1.2.1 - 26 MAR 2024

  • Fix: The issues on the template message's setting page have been resolved.

1.2.0 - 19 MAR 2024

  • Improvement: Added Support for Blocked checkout
  • Improvement: Included a chat widget to facilitate conversation. (chat widget,links,QR codes, etc.)
  • Improvement: Settings pages have been improved. Featuring a drop-down menu for the template settings page
  • Improvement: Compatible with WooCommerce 8.7

1.1.3 - 23 FEB 2024

  • Improvement: Implemented customizable widget options
  • Improvement: Added a movable chat icon, allowing users to place it anywhere for easy access to the chat feature.
  • Improvement: Compatible with WooCommerce 8.6

1.1.2 - 06 FEB 2024

  • Improvement: Implemented a Quick Reply feature for administrators to respond promptly to customer inquiries
  • Improvement: Added the capability for administrators to mark all messages as read, streamlining message management for improved efficiency.
  • Improvement: Compatible with WooCommerce 8.5

1.1.1 - 17 JAN 2024

  • Improvement: Stable Wc Messaging Pro

1.1.0 - 22 AUG 2023

  • Fix: whatsapp api url unique phone number id field added in settings.

1.0.0 - 13 JUL 2023

  • Initial release of the WhatsApp Business API Integration for WooCommerce plugin.

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